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Entries Tagged as 'Customer Satisfaction Questionnaire'

Insider Secrets to Successful Satisfaction Questionnaires

July 17th, 2010 · Comments Off · Customer Satisfaction Questionnaire, Satisfaction Questionnaire

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A Satisfaction Questionnaire Example

December 11th, 2009 · No Comments · Customer Satisfaction Questionnaire, Example Satisfaction Questionnaire, Net Promoter Score (NPS), Satisfaction Questionnaire, Satisfaction Questionnaire Example

Here’s a satisfaction questionnaire example that can be used as a template for your customer satisfaction questionnaire.

Why You Don’t Really Want a Satisfaction Questionnaire

March 28th, 2010 · 3 Comments · Customer Satisfaction Questionnaire, Example Satisfaction Questionnaire, Satisfaction Questionnaire, Satisfaction Questionnaire Tips for Blogging

There’s an adage in marketing, made famous by Harvard’s Thedodore Levvit:
“People don’t want to buy a quarter-inch drill. They want a quarter-inch hole!”
The drill is just the tool that gets them the hole in the wood.
So, too, when it comes to customer satisfaction surveys.
Unlike a few of us market research nerds, most small business owners [...]

Satisfaction Questionnaire – Which survey software do you use?

March 1st, 2010 · 8 Comments · Customer Satisfaction Questionnaire, Satisfaction Questionnaire, Satisfaction Questionnaire Tips for Blogging

What’s your favorite online survey software tool? Why do you like it?
Take a moment to leave a comment to help other readers…
– SurveyMonkey
– Zoomerang
– SurveyGizmo
– SurveyPro
Others? What else should be on the list?

Coming Soon – A Satisfaction Questionnaire Guide

February 24th, 2010 · No Comments · Customer Satisfaction Questionnaire, Example Satisfaction Questionnaire, Satisfaction Questionnaire, Satisfaction Questionnaire Tips for Blogging

New Satisfaction Questionnaire Guide coming soon with example questionnaires for blogging

Bloggers and the Satisfaction Questionnaire

February 6th, 2010 · No Comments · Customer Satisfaction Questionnaire, Satisfaction Questionnaire, Satisfaction Questionnaire Tips for Blogging

Even though bloggers have the ability to maintain touch with their audiences through posts and comments, there are times when a satisfaction questionnaire may be an appropriate vehicle to fine tune their content and understand their readers’ perspective on that content.
Have you used a questionnaire?
If not, shouldn’t you?
Read on to see how easy it can [...]

A Satisfaction Questionnaire for the iPad

February 2nd, 2010 · No Comments · Customer Satisfaction Questionnaire, Example Satisfaction Questionnaire, Satisfaction Questionnaire

With all the hoopla about the iPad these past few days, I’ve been wondering about the feedback that Apple will get from its next satisfaction questionnaire.
If we were to survey Apple customers about how likely they’d be to recommend an Apple product to a friend or colleague, the responses would be as high as any [...]

What’s the Sample Questionnaire You’d Like to See?

January 28th, 2010 · No Comments · Customer Satisfaction Questionnaire, Example Satisfaction Questionnaire, Satisfaction Questionnaire

Many readers come to this blog with a particular question in mind. What’s yours?
What would you like to see in our discussions?
Are you looking for a sample questionnaire? Or are you interested in questions and rating scales? Software tools to implement your questionnaire? Or A-to-Z tutorials? Would a reader forum be most helpful?
Where are you [...]

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Tags:Sample Questionnaire

An Example Satisfaction Questionnaire for Bloggers

January 20th, 2010 · 5 Comments · Customer Satisfaction Questionnaire, Example Satisfaction Questionnaire, Satisfaction Questionnaire, Satisfaction Questionnaire Tips for Blogging

In my work, I find many a satisfaction questionnaire that tries to gather far more data than it should. It seems businesses, once they decide to ask their customers for feedback, feel compelled to put together a long list of survey questions in hopes of gathering as much customer information as possible in the survey. [...]

The Customer Satisfaction Questionnaire as Seen by Wordle

January 1st, 2010 · No Comments · Customer Satisfaction Questionnaire, Satisfaction Questionnaire

I just found a fun site to experiment with. It’s called Wordle and it lets you make and customize a word cloud from any text you enter.
Here’s the Wordle view of the combined posts from this blog. What’s great is that you can customize the layout, the colors, fonts and word count as you see [...]

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